Tag: business

Digital India 2.0: Digital Transformation for Viksit Bharat @2047

Digital Transformation and Economic Growth

Source: Generated using Meta AI by the author

Viksit Bharat @2047 aims to transform India into a developed nation by 2047. Broadly, the vision of Viksit Bharat can be divided into five key thematic areas: thriving and sustainable economy; empowering citizens; innovation, science and technology; good governance and security; and enhancing India’s global standing. As India has achieved remarkable success in digitalising its economy under the Digital India programme, can this programme be reimagined to leverage digital transformation in these areas to achieve the vision of Viksit Bharat?

Digitalization can significantly contribute to a thriving economy. India’s over $400 billion digital economy in itself is a major contributor to the overall economy and its continued growth is essential for achieving the vision of Viksit Bharat. Digital public infrastructure (DPI) like Aadhaar and UPI have revolutionalised online identity authentication and payments and have empowered individuals and businesses. Similar DPI initiatives, public-private partnerships (PPPs) and leveraging Artificial Intelligence (AI) and other emerging technologies can digitally transform sectors like manufacturing, healthcare, education, agriculture, etc. and enhance economic growth. 

Improving access to digital services and infrastructure and digital empowerment through initiatives like BHASHINI can enhance digital inclusion, particularly for disadvantaged communities.  

Digital transformation is also essential for fostering innovation and technological advancement. It can also be used to promote green technologies and sustainable practices. Smart cities initiative is already showing how scalable digital transformation and PPPs can address challenges like sustainable urban planning and climate change. Digitalisation can also enhance good governance and improve India’s standing as a global leader in sustainable economic growth.

To achieve the vision of Viksit Bharat and create such an economy and society wide impact over the next two decades, the Digital India programme needs to be reimagined as a cross-sectoral mission based on a whole of government and whole of society framework.

This new mission, Digital India 2.0, needs to be architected on certain key foundations for accelerating digital transformation across various sectors. First, it needs to focus on creating world-class digital infrastructure including AI-ready data centres and high-speed connectivity through fibre and mobile reaching all villages. With AI emerging as a key platform technology that would drive transformation across various sectors in future, the need for making India a global hub for AI-ready data centres with high-performance hardware and robust network infrastructure cannot be overemphasized. Expansion of data centre infrastructure would also address the need to ensure data privacy, security and data storage within the country.

Second, digital government and digital services need to undergo a major transformation through a focus on delivering integrated, pro-active and personalised services using AI. This would require building a unified AI stack as a digital public infrastructure (DPI) comprising AI-ready data centres, access to curated data sets, and AI models and applications to enable the ministries and departments to develop their own use cases quickly. 

Third, the growth of the digital economy needs to be accelerated so that its share increases to at least 25% of the overall GDP of $30 trillion by 2047 from its present level of around 11%. This requires sustained growth in electronics and semiconductors, IT-ITES, and emerging technologies, such as AI, 6G, quantum computing, IoT, etc. However, a major contribution to the growth of the digital economy is likely to come from digitalisation of the traditional sectors, e.g., agriculture, health, education, financial services, retail, etc. Building a vibrant start-up ecosystem in these domains is essential for achieving this goal.

Fourth, we need to revamp our legal and regulatory framework to support the rapid growth of the digital economy. The major issues that need to be addressed include concerns on data privacy, cyber security, accountability of online platforms including social media, and fairness and transparency of AI algorithms. Though privacy concerns have been addressed through the new Digital Personal Data Protection (DPDP) Act, a full revamp of the 25 year old IT Act needs to be undertaken to address these issues comprehensively.

Fifth, rapid advancements in strategic and emerging technologies with ownership of intellectual property is a sine qua non for becoming a global leader in digital economy. We need to quickly formulate national strategies in these critical areas and fund the flagship initiatives. The IndiaAI Mission is a step in the right direction. However, we need to build our own foundational models in AI to ensure strategic autonomy in this rapidly advancing technology. Similarly, a national policy on data governance also needs to be formulated to ensure easier access to data by all the ministries, states, industry, start-ups, researchers, etc. This would allow rapid innovations to happen in these technologies.

Last, but not the least, skilling and capacity building in digital technologies at all levels is vital for rapid growth in the digital economy. India should rightly aim at becoming the skill and talent capital of the world.

Digital India 2.0, with its focus on a whole-of-government and whole-of-society approach, can accelerate digital transformation across various sectors to achieve the vision of Viksit Bharat.

(The views expressed are personal.)

Transforming Governance through AI

Source of the image: Generated through AI by the author

Artificial intelligence (AI) technologies have the potential to transform governance and bring about a paradigm shift in citizen-centric delivery of services. Imagine a student applying for college admissions. Instead of separately applying for numerous universities and colleges with the need for filling multiple applications with repetitive data each time, an AI-driven system would proactively collate the basic demographic information about the student and suggest the probable list of colleges based on his/her score in the qualifying examination. It would even fill out a common application form for admission to various institutions and automatically apply for various scholarships for which the student might be eligible based on demographic and income criteria. At the other end, the selection and allotment of seats by the universities and colleges would become much easier and faster with the AI-driven system seamlessly sorting the preferences, allocating seats and awarding eligible scholarships to each student. The above system can easily be operated at the state and national levels. The resultant savings in time, cost and efforts for all the stakeholders would be enormous.

The above vision of an AI-driven and proactive governance can easily be replicated in many other domains, e.g., health care, agriculture, crime detection and prevention, cyber security, etc. In health care, AI can help in much faster diagnosis and detection of diseases through analysis of scans, etc. enabling better treatment, remote care, and substantial savings in time and cost for the patients and hospitals. Similarly, predictive data analytics can provide deep insights into patterns of crime and suggest more effective prevention strategies through proactive policing. AI algorithms can analyse traffic flow patterns and suggest better route planning and optimization to reduce congestion. AI-enabled chatbots can provide very specific and contextualized responses in multiple languages to queries from citizens and even deliver a wide range of citizen-centric services, e.g., access to various certificates, education and medical records, etc. They can become invaluable tools in information dissemination and driving citizen engagement.

AI can also enable transformation of the government itself through smarter policy formulation driven by predictive analytics and evidence-based decision making. It can help in formulating proactive strategies and implementing an agile framework for governance.

As outlined above, AI-driven governance can herald a new era of transformation, innovation and efficiency. However, to achieve this vision, the government must take a number of enabling policy initiatives.

First, it must ensure that there are adequate investments in AI focused compute infrastructure and R&D by both the public and private sectors to fuel innovation and development of new applications. Government driven investments in AI infrastructure and R&D will also help in creating a vibrant startup ecosystem in India that can focus on developing AI based applications in various domains.

Second, the government must evolve and put in place a regulatory framework for AI that encourages innovation while at the same time recognizing and mitigating the risks that may be associated with the development and implementation of AI technologies and applications.

Third, the government must enable access to large amounts of anonymized domain datasets which the concerned central ministries and states have built in the course of implementing a very large number of e-governance projects over the past few decades. This will enable the industry and startups to develop and train innovative AI applications for various domains.  

Fourth, the industry must focus on ethical development and deployment of AI applications. This would ensure transparency and accountability in the entire process allowing for identification and mitigation of any biases and promotion of fairness and trust amongst all the stakeholders including the end-users.

Fifth, privacy preserving technologies and stringent data security protocols must be followed in the development and deployment of AI applications. This will help in mitigating any risks of data breaches and cyber frauds. It is also essential that all precautions to ensure cybersecurity in the entire infrastructure and application ecosystem are taken.

Last but not least, skilling for AI to meet the burgeoning needs of the industry is of paramount importance. Our best technical institutions must focus on advanced education and R&D while the industry can focus on targeted training programmes in niche areas to build adequate human resource capacity in AI. While India is a global leader in information technology services, when it comes to government readiness for AI, a recent report by Oxford Insights ranks India at the 40th position out of 193 nations. For making India a global leader in AI, it is the right time to focus on AI-driven governance for transforming the government and reimagining public service delivery.

(The above article appeared in The Economic Times on 28th June, 2024. It is available here: https://economictimes.indiatimes.com/tech/artificial-intelligence/transforming-governance-through-ai/articleshow/111543404.cms?from=mdr. The views are personal.)